Rental terms and conditions
This English translation is provided for information only. In case of any discrepancy, the French version prevails.
Last updated: 15 October 2026
These general rental terms and conditions (the “Terms”) govern the holiday rental of the “Cocon Vert Azur” accommodation, located in Bandol (83150, France), booked directly on the website coconvertazur.fr, between Florent Saidou (the “Landlord”) and any person making a booking (the “Guest”). Any booking request implies acceptance of these Terms.
1. The accommodation
A fully renovated 30 m² furnished one-bedroom apartment, on the first floor of a building with no lift, accommodating a maximum of 4 people. A detailed description is available on The apartment page.
- Registration number: 83009002460QC
- Classification: unclassified furnished tourist accommodation
The accommodation is let furnished, for a holiday stay. The Guest may under no circumstances claim it as their main residence.
2. Booking
- Bookings are made through the website’s booking module, in the form of a booking request.
- The request is reviewed by the Landlord. The booking becomes firm once confirmed by the Landlord and the first payment set out in article 4 has been made.
- The Guest must be at least 18 years old.
- Minimum stay: varies by season, shown in the booking module for the dates selected.
3. Prices
- Prices are shown in euros, for the whole accommodation and for the duration of the stay, in the booking module at the time of the request.
- They include charges (water, electricity, air conditioning, Wi-Fi), bed linen, towels and end-of-stay cleaning.
- Tourist tax: not included in the price. Payable by guests aged 18 and over, it is collected by the Landlord together with the price of the stay and paid to the town of Bandol. For an unclassified furnished tourist accommodation, it amounts (2026) to 5% of the cost per person per night, capped at €4.41, plus the additional departmental (10%) and regional (34%) taxes, i.e. 7.2% of the cost per person per night, up to €6.35 per adult per night.
- VAT not applicable: furnished lettings are exempt from VAT (Article 261 D 4° of the French General Tax Code).
4. Payment
- 50% of the total price of the stay is paid when booking, as a deposit (“acompte”).
- The balance is paid no later than 30 days before the arrival date.
- For a booking made less than 30 days before arrival, the full amount is paid when booking.
- Payments are made online by bank card, through the booking module and its payment provider, Stripe.
- If the balance is not paid within the stated period, the Landlord may cancel the booking; the cancellation scale in Article 6.1 then applies.
5. Security deposit
A security deposit of €300 is required in the form of a card pre-authorisation on the Guest’s bank card: this amount is held the day before arrival, without being charged, and released 2 days after departure.
All or part of this amount may be retained in the event of damage or theft.
6. Cancellation
6.1 Cancellation by the Guest
If the Guest cancels, the amounts paid are refunded according to the following scale: 100% of the amounts paid for a cancellation 30 days or more before arrival; 50% between 29 and 14 days before arrival; no refund less than 14 days before arrival.
The cancellation must be notified to the Landlord by email (contact@coconvertazur.fr) or by WhatsApp (+33 7 59 62 23 70). The date on which the message is sent is used to calculate the notice period.
6.2 Cancellation by the Landlord
If the Landlord cancels, the Landlord refunds the Guest all sums paid.
6.3 Shortened stay
A stay that starts late or is shortened because of the Guest does not give rise to any refund.
6.4 Cancellation insurance
The Guest is advised to take out cancellation insurance.
7. Right of withdrawal
In accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or for a specific period.
8. Check-in and check-out
- Check-in between 3 pm and 9 pm, check-out by 10 am.
- Check-in is self-service, using a secure key box. Access instructions are sent to the Guest before arrival.
9. Use of the accommodation
- The number of occupants may not exceed 4 people.
- The accommodation is non-smoking. Pets are not allowed. Parties and events are prohibited.
- The Guest uses the accommodation, furniture and equipment reasonably, and respects the neighbours’ peace and the building’s rules.
- The Guest reports any breakdown, problem or damage to the Landlord without delay.
- Before leaving, the Guest takes out the rubbish, washes the dishes used, switches off the lights and appliances, locks the accommodation and returns the keys as instructed.
- As check-in is self-service, no inspection is carried out in the presence of both parties. The Guest reports any problem to the Landlord within 24 hours of arrival, with photos; failing this, the accommodation is deemed to have been handed over in good condition.
10. Liability and insurance
- The Guest is liable for any damage caused to the accommodation, its furniture and equipment during the rental.
- The Guest must be insured against rental risks (holiday rental insurance, often included in home insurance). By making a booking, the Guest declares that they hold such insurance.
- The Landlord is not liable for theft or loss of personal belongings, nor for interruptions to external services (water, electricity, internet) beyond the Landlord’s control.
11. Complaints and mediation
Any complaint may be sent to contact@coconvertazur.fr.
If no amicable solution is found, the dispute may be brought before the competent courts.
12. Personal data
The processing of personal data related to bookings is described in our privacy policy.
13. Applicable law
These Terms are governed by French law.