Frequently asked questions

Check-in is between 3 pm and 9 pm, check-out by 10 am.

Check-in is self-service, with a secure key box. Access instructions are sent to you before your arrival.

No. The apartment is on the first floor with no lift: there is one flight of stairs to climb.

Up to 4 guests: a 140 × 200 cm double bed in the bedroom and a 140 × 200 cm sofa bed in the living room.

Yes, bed linen and towels are provided, as well as soap and toilet paper.

Yes, a baby cot is available. Mention it in your booking request so that we can set it up.

Yes, reversible air conditioning cools the apartment in summer and heats it in winter.

Yes, fast Wi-Fi is available throughout the apartment.

Yes. The kitchen is fully equipped (hob, oven, microwave, fridge-freezer, pots and pans…) and the apartment has a washing machine, a drying rack and an iron.

On the Book page, choose your dates and send your booking request: we confirm it within 24 hours.

50% of the total when booking, the balance 30 days before your arrival.

Payment is only taken on this site’s secure payment page. We will never ask you for a bank transfer, or for payment by message, email or phone: any such request is a scam. If in doubt, contact us through a different channel from the one the message came from (for example on WhatsApp if it was an email), using the details shown on this site.

Refund: 100% of the amounts paid for a cancellation 30 days or more before arrival; 50% between 29 and 14 days before arrival; no refund less than 14 days before arrival.

Yes, as a €300 pre-authorisation: the amount is held on your card the day before arrival, without being charged, and released 2 days after your departure.

No, it is added to the rental price and included in the amount of your booking. Paid to the town of Bandol, it amounts to 7.2% of the rental price for a stay with adults only, up to €6.35 per adult per night. Under-18s are exempt.

No, pets are not allowed.

No, the apartment is non-smoking.

No, parties and events are not allowed.

The apartment is on a pedestrian street, with no private parking space. There are several paid public car parks and on-street spaces nearby; a free car park is about a 10-minute walk away. In summer, the town centre gets very busy: plan ahead.

Yes. Bandol SNCF train station is about a 10-minute walk away, and once here, beaches, harbour, restaurants, market and shops are all within walking distance. Airports: Toulon-Hyères and Marseille-Provence.

Harbour, beaches, markets, the coastal path, hilltop villages nearby: we share our favourite places.